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Notify collaborators for every form submission configure button does not work.

Kai

Jan 31, 2024

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Vipin

Jan 31, 2024

Hi Kai, you can setup email notifications for new orders to be sent to your team. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > click on the three dots icon next to the Submitted status > click Email collaborators > setup wizard will be displayed > enter the collaborators email (To add multiple emails, you can use , as a separator) and click Next > update the subject and click Next > update the message and click Next > click on the link to open the form and submit a response to test email notifications. Collaborators should receive a notification email for new orders. If you have already set up the email notifications, but you are not receiving for new orders, please check the email status and confirm. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > check the Additional details section. Does it display the email address for the Email collaborators? - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.

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