You have added 19 linear scale questions in this form and all of these questions are required questions. For required questions, users will not be able to deselect an answer. For optional linear scale questions, users should be able to deselect an answer. Are you planning to make any of these 19 linear scale questions optional? <br><br>Note: You have enabled the "Send respondents a copy of their response" option in Google Forms. You must disable this feature to use Scorecery. Open your form in Google Forms > click Settings > click Responses > Turn off "Send respondents a copy of their response" option. To send confirmation emails to the form respondents, please follow the instructions below.<br><br>Login to Scorecery > click on the form to open it > Edit page will be displayed > click Responses > click on the three dots icon next to the Submitted status > click Email respondents > setup wizard will be displayed > select the email field from the list and click Next (note: this email field must be a mandatory field in the form) > update the subject and click Next > update the message and click Next > click on the link to open the form and submit a response to test confirmation emails. The customer should receive an email.<br><br>When you set up the email notification using Scorecery, you can customize the subject and message as required. You can use the ${response()} formula to show a summary of all the answers or click on the @ icon in the message editor and select the required field from the list to include it in the message. Please try this and confirm.