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Order confirmation to customer should have details of the items they ordered

Comments (1)

Vipin

Feb 25, 2025

Hi Chiranjeevi, You can use the ${BILL()} or ${response()} formula in the message to setup to automatically include the order summary in the email. ${BILL()} - This will show a summary of the products ordered in a bill format, including product name, quantity, unit price, and amount. ${response()} - This will show a summary of all the answers in the form, including products ordered and other fields such as contact details. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots more icon for the Submitted status > click Notify Respondent > Setup wizard will be displayed > select email field, click Next > update the subject, click Next > update the message to include the ${BILL()} or ${response()} formula and click Next to complete the set up.

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