Community

Payment. My customer has paid payment using stripe 4days ago, but how come our company didn't received the payment yet? How many days will the money transferred to us?

Comments (2)

Here is the proof of payment.

Vipin

May 7, 2024

Stripe payouts If you enabled Stripe payments in your form, the payments from your users will be made to your bank account setup in Stripe. You can refer to the help article for payout schedules. https://support.stripe.com/questions/common-questions-about-payout-schedules View orders in Neartail Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > Order summary including the payment details will be displayed > you can click on the payment reference id to view the transaction in Stripe. Stripe transactions and payouts Login to Stripe > click Payments > You will be able to view all the transactions. You can also click Balances to view the balances and payout schedules. Note: If you have multiple Stripe accounts, then please make sure that you select the Neartail Stripe connected account by clicking on the profile option in the top left corner and then view the transactions.

Add your comment