The email confirmation after an order has the footer signature as:
Thanks,
Monterey Gibb (Menu)
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Please can the name change to remove the name Gibb? I have done it in the profile...
Hi Simon, You can update the email subject and the message directly in Neartail.
Login to Neartail using the registered email > click Forms > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots more icon next to the Submitted status > click Notify respondent > follow the prompts to update the email setup.
Comments (2)
Sep 29, 2025
Hi Simon, You can update the email subject and the message directly in Neartail. Login to Neartail using the registered email > click Forms > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots more icon next to the Submitted status > click Notify respondent > follow the prompts to update the email setup.
Sep 29, 2025
Sorted, thank you!
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