Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > check the Additional details section. Does it display the email address for the Email respondents? Please check and confirm.
- By default, it will display the configure link that indicates that the emails have not been set up.
- If the emails are configured and sent successfully, email addresses will be displayed.
- Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.
I checked, it lists an email address under email respondents but not email collaborators. I get a yellow triangle with an exclamation point in that spot. How can I fix it?
If you place the cursor on top of the icon, it should show the reason or the error message. Please share a screenshot along with the link for that form.
Comments (3)
May 31, 2024
Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > check the Additional details section. Does it display the email address for the Email respondents? Please check and confirm. - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.
May 31, 2024
I checked, it lists an email address under email respondents but not email collaborators. I get a yellow triangle with an exclamation point in that spot. How can I fix it?
May 31, 2024
If you place the cursor on top of the icon, it should show the reason or the error message. Please share a screenshot along with the link for that form.
Add your comment
Add photo