Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > check the Additional details section. Does it display the email address for the Email respondents? - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered. Abandoned responses The autosave option is enabled by default. When a user starts filling the form, Neartail saves their response as a draft for 3 hrs. If the user starts filling the form, doesn't submit it, but returns within 3hrs, he can choose to continue from where he left off or start from scratch. The partial responses will be automatically cleared after 3hrs. These responses will be displayed in the Abandoned status in Neartail Orders page.