The default message includes the link to the mobile app that the users can use to manage their orders. If you don't want to include this link, you can add your own custom message. Instructions below.
Login to Neartail > click on the form to open it > Edit page will open in a new tab > In the Edit page, click on the gear icon next to the Submit button > Button settings page will be displayed > click On submit > select Submit response to WhatsApp > enter the preferred message and click Save. You must use ${TEXTSUMMARY(true)} in the WhatsApp message setup to include the order details.
You can use the #${ORDERID()} formula to include the order number. For example, you can add the below text in the WhatsApp message setup.
Order number: #${ORDERID()}
${TEXTSUMMARY(true)}
Press send to confirm
Comments (3)
Jul 22, 2024
The default message includes the link to the mobile app that the users can use to manage their orders. If you don't want to include this link, you can add your own custom message. Instructions below. Login to Neartail > click on the form to open it > Edit page will open in a new tab > In the Edit page, click on the gear icon next to the Submit button > Button settings page will be displayed > click On submit > select Submit response to WhatsApp > enter the preferred message and click Save. You must use ${TEXTSUMMARY(true)} in the WhatsApp message setup to include the order details.
Jul 22, 2024
done but, order number missing. its a major problem for users, pl. deactivate default mobile link ling system..
Jul 22, 2024
You can use the #${ORDERID()} formula to include the order number. For example, you can add the below text in the WhatsApp message setup. Order number: #${ORDERID()} ${TEXTSUMMARY(true)} Press send to confirm
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