The autosave option is enabled by default. When a user starts filling the form, Neartail saves their response as a draft for 3 hrs. If the user starts filling the form, doesn't submit it, but returns within 3hrs, he can choose to continue from where he left off or start from scratch. Form owners can view these responses under the Abandoned status in the Neartail Orders page. View abandoned orders with contact details Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders> In the Orders page, click on the three dots next to the Abandoned status > click Contactable > select Email or Phone and click confirm to search for abandoned orders with contact details. Send reminder email You can also send a reminder email with the link to complete the form. In the Neartail Orders page, click on three dots more icon next to the Abandoned status > click Contactable > Select the Email address option and click Search > List of responses with the customer email details will be displayed > Click on a response to view the details > click on the Customer email to compose the message > The default email will be created based on the email template. You can update the message and click Send. Setup email template and send abandon emails https://neartail.com/order-form/configure-and-send-abandon-emails.html