Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > check the Additional details section. Does it display the email address for the Email respondents/Collaborators? Please check and share a screenshot.
- By default, it will display the configure link that indicates that the emails have not been set up.
- If the emails are configured and sent successfully, email addresses will be displayed.
- Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.
The attachment is missing. Could you please share the screenshot again or copy/paste the message that is displayed for the Email respondent/Email collaborators option in the Additional details section?
Comments (3)
Aug 26, 2024
Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > check the Additional details section. Does it display the email address for the Email respondents/Collaborators? Please check and share a screenshot. - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.
Aug 29, 2024
Sorry, I've just got back to the forum and see your comments, please see the attached photo, it appears like this
Aug 29, 2024
The attachment is missing. Could you please share the screenshot again or copy/paste the message that is displayed for the Email respondent/Email collaborators option in the Additional details section?
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