Hi Ashley, You can set up confirmation emails to be sent to the users when they place an order as well as get email notifications for new orders. To set up email notifications, please refer to the help articles below. Send confirmation email to customers when they submit their order. https://neartail.com/order-form/send-confirmation-emails-to-customers.html Send notification email to your team for new orders: https://neartail.com/order-form/receive-notification-emails-for-new-orders.html Include order summary in the email message You can use either of these formulas to show an order summary in the preferred format. ${BILLTO()} This will show a summary of the customer details such as name, phone, address ${BILL()} This will show a summary of the products ordered in the bill format. It will include the product name, quantity, unit price and amount ${response()} This will show a summary of all the answers in the form (products ordered + other fields in the form such as contact details, address etc) Please try this and confirm.