You have mapped the order amount field for the Amount, Net amount option and the order quantity field for the delivery fee option in the Summary settings page. That's why the order quantity is displayed as a currency with the $ symbol.
Delete redundant Net amount field
Login to Neartail > click on the to open it > Edit page will be displayed > In the Neartail Edit page, click on the Net amount field to select it > click on the delete icon to delete this field.
Map the correct fields
In the Neartail Edit page, click on the form title to select it > click on the gear icon next to the form title > Form settings page will be displayed > click on the configure key fields icon next to the Save button in the bottom right corner > Summary settings page will be displayed > select None for the Delivery fee, Net amount option and click Save.
Notes for your reference.
Summary settings page allows you to select the relevant fields from the form for the Amount, Discount, Tax, Delivery Fee, Tip, Net amount option. The mapping in the Summary settings allows Neartail to identify the field with the amount to be charged and pass this amount to the selected payment option such as Stripe or Paypal and also show the order summary. If you have mapped a field for the Net amount option, the answer for that field will be passed to Stripe. Otherwise, the answer for the field mapped for the Amount option will be passed to Stripe.
Comments (1)
Jun 18, 2024
You have mapped the order amount field for the Amount, Net amount option and the order quantity field for the delivery fee option in the Summary settings page. That's why the order quantity is displayed as a currency with the $ symbol. Delete redundant Net amount field Login to Neartail > click on the to open it > Edit page will be displayed > In the Neartail Edit page, click on the Net amount field to select it > click on the delete icon to delete this field. Map the correct fields In the Neartail Edit page, click on the form title to select it > click on the gear icon next to the form title > Form settings page will be displayed > click on the configure key fields icon next to the Save button in the bottom right corner > Summary settings page will be displayed > select None for the Delivery fee, Net amount option and click Save. Notes for your reference. Summary settings page allows you to select the relevant fields from the form for the Amount, Discount, Tax, Delivery Fee, Tip, Net amount option. The mapping in the Summary settings allows Neartail to identify the field with the amount to be charged and pass this amount to the selected payment option such as Stripe or Paypal and also show the order summary. If you have mapped a field for the Net amount option, the answer for that field will be passed to Stripe. Otherwise, the answer for the field mapped for the Amount option will be passed to Stripe.
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