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When i try the email function, there is an auto subject on the email but it shows the word "TEST" can this be removed?

Job Gonzales

Sep 6, 2024

Comments (8)

Vipin

Sep 7, 2024

Hi - The default subject for the email notifications will include the form name and the order id. Could you please share a screenshot of the page that shows the word "Test" instead?

Job

Sep 7, 2024

i alreadt changed the name of the form many days ago. but the subject of email everytime i email still has the word TEST

Job

Sep 7, 2024

attachment
Vipin

Sep 7, 2024

Could you please share the link for this form so that we can check the email set up.

Job

Sep 7, 2024

the link: https://near.tl/apungiska

Vipin

Sep 7, 2024

You have only set up the confirmation emails for this form and it does not have the subject or the message displayed in the screenshot. Could you please check and confirm the "From" address for the email in the screenshot above.

Job

Sep 9, 2024

is there a way to change the subject to automatically remove the word "test" the subject line for manual emails? because sometimes i want to follow up with the customer via email by just clicking the email of the customer from the form.

Vipin

Sep 9, 2024

How are you sending these emails? Is the email composed by Neartail? Could you please share the screenshot so that we can check this.

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