When people try to order multiple sizes of the same item, it changes the first one that was added to cart to the size of the second. How can this be fixed
Hi Jennifer, when you add a product with variants, users can only one variant by default. In the order form, users can click on the add to cart button for the product, select a variant and the preferred quantity to place the order.
If you would like the users to select more than one variant for a product, then login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page (new editor), click on the product to select it > click on the settings gear icon for this product > Product settings page will be displayed > enable the "Allow users to select multiple variants" option and click Save. Please try this and confirm.
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Sep 6, 2024
Hi Jennifer, when you add a product with variants, users can only one variant by default. In the order form, users can click on the add to cart button for the product, select a variant and the preferred quantity to place the order. If you would like the users to select more than one variant for a product, then login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page (new editor), click on the product to select it > click on the settings gear icon for this product > Product settings page will be displayed > enable the "Allow users to select multiple variants" option and click Save. Please try this and confirm.
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