Hi, may I know what will happen to my existing form and the responses/order data if I cancel my monthly subscription? Will I still be able to see them and maybe reactivate them after I subscribe again? Thank you!
Hi - When you cancel your monthly subscription, you will still have access to your existing forms and the responses until the end of your billing cycle. After that, you will not be able to access the forms unless you reactivate your subscription.
For example, if you subscribe to the paid plan today 4-Sep and cancel the subscription on 25-Sep, your subscription will be valid till 4-Oct. If you would like to use it again in November, you can subscribe to the plan and use Neartail.
Comments (1)
Sep 4, 2024
Hi - When you cancel your monthly subscription, you will still have access to your existing forms and the responses until the end of your billing cycle. After that, you will not be able to access the forms unless you reactivate your subscription. For example, if you subscribe to the paid plan today 4-Sep and cancel the subscription on 25-Sep, your subscription will be valid till 4-Oct. If you would like to use it again in November, you can subscribe to the plan and use Neartail.
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