Hi
Recently I've been getting completed form via a link vs the completed form itself making it difficult to share the formwith my team to action therequest. Can this be corrected?
You can customize the WhatsApp message as required. The default message includes response summary along with the link to the mobile app that the users can use to manage their orders. If you don't want to include this link, you can add your own custom message. Instructions below.
Login to Neartail > click on the form to open it > Edit page will open in a new tab > In the Edit page, click on the gear icon next to the Submit button > Button settings page will be displayed > click On submit > select Submit response to WhatsApp > enter the preferred message and click Save. You must use ${TEXTSUMMARY(true)} in the WhatsApp message setup to include the response summary. Please try this and confirm.
The default message includes the link to the mobile app that the users can use to manage their orders. If you don't want to include this link, you can add your own custom message. Instructions below.
Login to Neartail > click on the form to open it > Edit page will open in a new tab > In the Edit page, click on the gear icon next to the Submit button > Button settings page will be displayed > click On submit > select Submit response to WhatsApp > enter the preferred message and click Save. You must use ${TEXTSUMMARY(true)} in the WhatsApp message setup to include the order details.
Comments (6)
Jul 16, 2024
You can customize the WhatsApp message as required. The default message includes response summary along with the link to the mobile app that the users can use to manage their orders. If you don't want to include this link, you can add your own custom message. Instructions below. Login to Neartail > click on the form to open it > Edit page will open in a new tab > In the Edit page, click on the gear icon next to the Submit button > Button settings page will be displayed > click On submit > select Submit response to WhatsApp > enter the preferred message and click Save. You must use ${TEXTSUMMARY(true)} in the WhatsApp message setup to include the response summary. Please try this and confirm.
Jul 19, 2024
hi I need help. the form is being sent with this link and that was not happening prior i want it to be recieved the way it was prior
Jul 20, 2024
I figured this out. You can close this request.
Jul 21, 2024
The default message includes the link to the mobile app that the users can use to manage their orders. If you don't want to include this link, you can add your own custom message. Instructions below. Login to Neartail > click on the form to open it > Edit page will open in a new tab > In the Edit page, click on the gear icon next to the Submit button > Button settings page will be displayed > click On submit > select Submit response to WhatsApp > enter the preferred message and click Save. You must use ${TEXTSUMMARY(true)} in the WhatsApp message setup to include the order details.
Jul 21, 2024
${TEXTSUMMARY(true)} we paste & it done OK.. but order number missing (#15 its missing) how to get response number
Jul 22, 2024
If you would like to include the order number, you can use the #${ORDERID()} formula in the WhatsApp message setup.
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