please reply ASAP. thank you

you can click on the link recorded in Formfacade Reponses page, Google Forms or Google Sheets to access the files and download it.

If your primary requirement is to collect files, you can upgrade to the file upload plan 10gb, 100gb or 1tb and use the Petaform addon.

You can increase the max file size to upto 1gb per file (depends on the plan), enable unlisted links to automate using Apps script or Zapier and use our Petaform addon to sync the uploaded files to your google drive. Please note that only the new files from responses collected after the setup will be synced.

1 am currently on a 2gb plan. would there be any issues?

In the Customize UI premium plan, you get a total file storage of 2gb with a max file size of 10mb per file. You will not face any issues with collecting files.

If you need more storage or any of the other file upload features, you can upgrade to the file upload plan.

thanks!

thanks Vipin. i’m able to download the file now. I used windows pc. not sure why I’m unable to download it from a Mac. cheers mate!

It should work on all devices. Are you getting any error messages when you try it on your mac? Could you please share a screenshot

no error. it’s just no option to click download unlike on windows.

anyway. all good. thank you vipin!!