Sep 10, 2023
i need help
so here’s the billing which is 147usd converted in pesos
but i was also billed by the previous plan amount
please fix this. thanks.
You have subscribed to the 1tb plan instead of upgrading your 10gb plan. That's why you were charged for both the plans. We will refund the duplicate subscription and refund the payment. You will get a confirmation tomorrow once it is done.
okay. kindly process the refund. thanks
Sep 11, 2023
has the refund been processed?
Please check your email
Comments (9)
Sep 10, 2023
i need help
Sep 10, 2023
so here’s the billing which is 147usd converted in pesos
Sep 10, 2023
but i was also billed by the previous plan amount
Sep 10, 2023
Sep 10, 2023
please fix this. thanks.
Sep 10, 2023
You have subscribed to the 1tb plan instead of upgrading your 10gb plan. That's why you were charged for both the plans. We will refund the duplicate subscription and refund the payment. You will get a confirmation tomorrow once it is done.
Sep 10, 2023
okay. kindly process the refund. thanks
Sep 11, 2023
has the refund been processed?
Sep 11, 2023
Please check your email
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