no email field or email response and the correct message isn't displaying based on the score. It just keeps providing the 0-14 score response, regardless of the score.
Collet email address
If you would like to collect email addresses from the form respondents, then you must add a short answer question in the form and add the text - email response validation for that short answer question.
Login to Formfacade > click Forms > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the + add new field icon to add a field below the form title > enter the title "Email address", select Short answer question type > enable the Required toggle button > click on the settings gear icon > Question settings page will be displayed > click Answer > click Configure for the validation option > select Text, Email response validation and click Save.
Email notifications
If you would like to send confirmation emails with the results to form respondents or receive notifications for new responses, you can set it up in Formfacade.
Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots icon next to the Submitted status > click Notify respondent or Notify collaborators as needed > setup wizard will be displayed > follow the prompts to complete the setup.
Conditional message
When you set up the conditional message, you will have to select the score field based on which the message should be displayed. Instead of selecting the Total Score field, you have selected a different field. That's why you are getting the same response regardless of the score.
Currently, Formfacade does not have the option to update the score field; you will have to delete the messages and redo it. Please give us some time so that we can check if there is an easier option to update the source score field instead of redoing the messages.
Update: We have implemented the option to update the source score field for the conditional message even if it is already setup.
Login to Formfacade > click Forms > click on the form to open it > Edit page will be displayed > In the Edit page, scroll down to the Submit section > click Configure > On submit settings page will be displayed > click on the Edit button for the conditional message set up > select the correct score field and click Save.
Comments (2)
Jun 3
Collet email address If you would like to collect email addresses from the form respondents, then you must add a short answer question in the form and add the text - email response validation for that short answer question. Login to Formfacade > click Forms > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the + add new field icon to add a field below the form title > enter the title "Email address", select Short answer question type > enable the Required toggle button > click on the settings gear icon > Question settings page will be displayed > click Answer > click Configure for the validation option > select Text, Email response validation and click Save. Email notifications If you would like to send confirmation emails with the results to form respondents or receive notifications for new responses, you can set it up in Formfacade. Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots icon next to the Submitted status > click Notify respondent or Notify collaborators as needed > setup wizard will be displayed > follow the prompts to complete the setup. Conditional message When you set up the conditional message, you will have to select the score field based on which the message should be displayed. Instead of selecting the Total Score field, you have selected a different field. That's why you are getting the same response regardless of the score. Currently, Formfacade does not have the option to update the score field; you will have to delete the messages and redo it. Please give us some time so that we can check if there is an easier option to update the source score field instead of redoing the messages.
Jun 5
Update: We have implemented the option to update the source score field for the conditional message even if it is already setup. Login to Formfacade > click Forms > click on the form to open it > Edit page will be displayed > In the Edit page, scroll down to the Submit section > click Configure > On submit settings page will be displayed > click on the Edit button for the conditional message set up > select the correct score field and click Save.
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