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Extract structured data from customer conversations

How to send a confirmation email with a copy of the form response to the respondents?

You can enable response receipts in Google Forms to send a copy of the response to the users when they submit the form. If you want to customize this notification email or use Google Forms with Formfacade, you can use Mailrecipe to send these notification emails.

You can enable response receipts in Google Forms to send a copy of the response to the users when they submit the form. If you want to customize this notification email or use Google Forms with Formfacade, you can use Mailrecipe to send these notification emails.

How to send notification emails to form respondents?

Pre-requisite: You must have installed the Mailrecipe add-on for Google Forms. If you haven't installed the add-on yet, you can install it from G Suite marketplace using this link. https://gsuite.google.com/marketplace/app/mailrecipe/496255709512

Step 1: Open your Google Forms, click on the add-on icon and select "Mailrecipe".
Step 2: Mailrecipe popup menu will be displayed. Select "Notify users by Email".
Step 3: Email notifications setup wizard will be displayed. Configure the "To" email by selecting the email address form field from the dropdown list and then click on the Next button.
Step 4: Configure the subject line for this notification email. You can enter a simple static subject line as shown in the screenshot below or you can use the form fields to personalize the subject for each respondent.
Step 5: By default, all the answers will be included in the email. You can customize this message as per your requirements.
Step 6: To personalize the message using the form responses, you can click on Add Field and select the required field from the list to include it in the message. Once you have customized the message, click on the Next button.
Step 7: Submit a test response to check if the email notifications are working. If it works, click on the YES button. Otherwise, click on the NO button.
If the test is successful, users will receive the confirmation email when they submit the form.
If the test email notifications doesn't work, you should click on the NO button and it will automatically try to fix the email trigger. You can submit another test response to check if the email notification works. If you still face any issues, you can get in touch with our support team.
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