Hi Kapla, You can enable the privacy option to delete the responses in Abandoned and Trash status permanently. Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots next to the Abandoned or Trash status > You can enable the privacy settings and click Save. When enabled, the responses in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be hidden when the Privacy option is enabled.

Hi Brett, the standard short link for the forms uses the near.tl domain. Are you trying to track the submissions in Google Analytics? New reports You can now track the source of form submissions in Formfacade Reports. You can include the source data and create simple or custom aggregate reports as required. Login to Formfacade > click on the form to open it > Edit page will be displayed > click Reports > In the Reports page, click on the Response summary report > click on the three dots more icon in the top right corner > click Edit columns > check the source data to include it in the report > click Next > click Finish.

Hi Doug, if you have enabled manual Venmo payments in your form, a QR code will be displayed on desktop, while a "Pay now" button will be displayed on mobile. When the user scans the QR code or clicks the 'Pay Now' button, the amount will be pre-filled. They can make the payment and then click on the "Mark as paid" button.

Hi Ruth, When a user uploads files and submits the form, the link to the uploaded files will be recorded as a response to the file upload question in Google Forms and the linked Google Sheets. You can also set up the form to sync the uploaded files to your Google Drive folder. However, the Google Drive file links will not be recorded.

Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on the multiple choice question to select it > click on the settings gear icon > Form settings page will be displayed > click Placeholder > enter Altro in the placeholder option and click Save.

Hi Lauren, would you like to customize the entire email message for each dropdown option, or only update the code within the email message based on the dropdown selection?

When you set up card payments for the first time, you'll see the option to configure a Neartail Stripe connected account. Once configured, the same Stripe account will be used for all the forms you create with your account. Please note that you cannot change the Stripe account once it's set up.

Login to Neartail > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, scroll down to the bottom of the page > click on the Edit link for the payment section (see screenshot below) > Payments settings page will be displayed > click Disable > click Save.

Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > click on the three dots icon next to the Submitted status > click Notify respondent > setup wizard will be displayed > select the email field from the list and click Next (note: this email field must be a mandatory field in the form) > update the subject and click Next > update the message and click Next to complete the setup. When you set up the email notification using Formfacade, you can customize the subject and message as required. You can use the ${response()} formula to show a summary of all the answers or click on the @ icon in the message editor and select the required field from the list to include it in the message.

Currently, Formfacade does not have a built-in feature to set a daily limit on the number of form submissions. As a workaround, you can manually monitor the submissions and close the form when you reach your desired limit for the day. Close form Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Formfacade Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > check close this form option, add a custom message and click save.

Hi Allyson, We will be releasing the new version of the website builder next week. You will be able to enable the reviews section on the homepage. If you would like early access to this new feature, please let me know.

Hi Andrew, Google Forms has implemented an update that requires new forms to be published before you can starting using it to collect responses. Open your form in google forms > click on the Publish button in the top right corner > Publish form settings popup will be displayed > click Publish. Once the form is published, you can click on the addon icon > click Formfacade - Embed in website and click on the addon menu option. Please try this and confirm.

Most likely you have selected the Restricted option for Responder view allowing only specific people to access the form (see screenshot below). You must always set it to "Anyone with the link" to use the google form with Formfacade. Open your form in google forms > click Published > Published options popup will be displayed > click Manage for the Responders option > select "Anyone with the link" for the Responder view > click Done > click Save. Once the permissions are updated, click on the addon icon > click Formfacade > click More options > click Update or Customize to sync the changes with Formfacade.

You can use the Formfacade Assign points addon to assign different points for answer choices and add score calculations in your google forms. When the user completes the form, it will automatically calculate the score based on the points assigned for the answer choices. For detailed instructions, please refer to the links below. Calculate total score (add points for all questions the form) https://formfacade.com/calculate/assign-different-points-for-each-answer-in-multiple-choice-question-and-calculate-total-score.html Demo video https://youtu.be/zberDwRdLv8 Formfacade - Assign points addon (Previously known as Scorecery addon) https://workspace.google.com/marketplace/app/formfacade_assign_points/706030115252 Note: You will have to use the Formfacade share link to collect responses. Otherwise, customization and score calculations will not work. When the user submits the form, you can view the responses along with the calculated scores in Formfacade Responses page and Google Forms. You can also sync responses to Google Sheets.

Hi Aisha, Formfacade does not have the option to translate a form into multiple languages. Instead, you will need to create two separate forms, one in English and another in Arabic. You can set the preferred language for each form so that the error messages and button text are displayed in the selected language. Login to Formesign > click on the form to open it > Edit page will be displayed > In the Edit page, click on the gear icon next to the submit button > Button settings will be displayed > select Arabic for the language option and click Save.

Currently, Neartail does not support automated recurring payments. This feature is part of the roadmap.

The response limit is not per form; it is for your account. In the Formesign Esignature Basic plan, you can collect a total of 100 submissions per month across all of your forms.

If you would like to collect signatures in your google form, you will have to use the Formesign - eSignature addon. You can also automatically generate the signed document and send it via email or sync it your google drive folder. Formesign -eSignature: Collect signatures https://www.youtube.com/watch?v=GPaSEioRKJ8 If you would like to generate a custom PDF, then you can use the Formesign - Fillable PDF addon to create a custom template using google docs and show it as a consent page. Formesign - Fillable PDF: Consent screen with custom templates https://youtu.be/-IfgUmlwXK8 You can subscribe to the Formesign compliance plan that includes both of these products. https://formesign.com/compliance/pricing.html

Hi Tim, you can setup your form to automatically sync the uploaded videos to your google drive folder when the user submits the form. For detailed instructions, refer to the link below. Sync to Drive https://formfacade.com/file-upload/google-forms-file-upload-sync-to-google-drive.html When you set up the sync to Google Drive, Formfacade will create a separate folder for each file upload question in the form. The uploaded files will be synced to the relevant folders. The default file name includes the unique id and the name of the file as uploaded by the user. For example, PFxxxxxxx - <default_name>. If you map the name or email field in the Respondent settings, the file name will include this field as well. For example, PFxxxxxxx - <email> - <default_name> Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Formfacade Edit page, click on the form title to select it > click on the settings gear icon next to the form title > Form settings page will be displayed > click on the configure key fields icon next to the Save button in the bottom right corner > Respondent settings page will be displayed > select the relevant fields the name, email option and click Save.

Change site name Login to Formfacade using the registered email account. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed. Click Page. Enter the required text in the Business name (header text / account name) and click Save. Please note that the theme settings are for your account and it will be applied for all the forms you create using your account. Submit form When the user submits the form, the response is recorded in Formfacade and Google Forms. If there are any issues with submitting the form or recording the responses in Google Forms, we show an error message to the user and also send a notification email to the form creator. The submit can fail because there is an issue with the form, internet connectivity issue etc. The notification email will include the error message, draft id, link to the response (abandoned or submitted). If the draft id is prefixed with the *, it indicates that the response has not been submitted. If it is prefixed with a #, it indicates that the response has been submitted. Please check your registered email.

Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the Total amount field to select it > click on the settings gear icon > Question settings page will be displayed > click Answer > enter TOTAL() in the Calculate option and click Save.

You can either subscribe to the Formesign HIPAA form or the Formesign Compliance paid plans for creating HIPAA compliant forms. Formesign HIPAA form pricing https://formesign.com/hipaa/pricing.html Formesign Compliance pricing https://formesign.com/compliance/pricing.html

The footer cannot be removed, but you can customize the footer text. Login to Formfacade using the registered email account. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed. Click Page. Enter the required text in the Business name (header / account name), Footer (This site belongs to ...) and click Save.

After the trial ends, you can use one form and collect up to 20 responses per month in the free plan. It includes basic features like embedding the form and viewing responses in Google Forms. If you would like to use the paid features such as customize UI, file upload, calculations, redirect on submit, email notifications etc., or collect more than 20 responses per month, you can choose to subscribe to the paid plan.

Hi Aloisia, The invoices are automatically sent to the registered email address. You can also access it from the customer portal. Login to Formfacade using the registered email > click Account > list of our products will be displayed > click Manage plan > click Update plan to open your customer portal > you can view the billing history and download the invoices.

Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the profile name in the top right corner. Click Change theme. Theme settings page will be displayed in the Preview page. Click Page. Enter the required text in the Business name (header / account name), Footer option (replaces "This site belongs to..."), upload your logo to replace the default profile picture and click Save. Note: [1] The theme settings are for your account and it will be applied to all the forms you create using your account. [2] Footer logo can be customised only by paid users. When you subscribe to the paid plan, the profile picture will be automatically replaced by the logo you have uploaded.

If you would like to collect signatures in your google form, you should intsall the Formesign - eSignature addon from the Google Workspace marketplace. Open your form in Google Forms > click on the addon icon > click Formesign > click Configure e-signature > Setup wizard will be displayed > Enable the e-signature option and click Next > E-signature widget will be automatically added before the Submit button > Click Proceed to open the Formesign Edit page or Preview to test the form. Formesign - eSignature addon for google forms https://workspace.google.com/marketplace/app/formesign_esignature/210002188569 Demo video https://youtu.be/GPaSEioRKJ8

Hi Julio, we checked your form. It appears that you have already assigned the points for different questions in your form. You just have to update the formula to calculate the score. Login to Formfacade > click on the form to open it > Edit page will be displayed > click on the short answer question you have added for total score > click on the settings gear icon > Question settings page will be displayed > click Answer > delete the existing formula and enter POINTS() in the Calculate option > click Save. You can then submit a response and test the form. Demo video https://youtu.be/zberDwRdLv8

Neartail uses Google Signin for login. If you would like to change your password, you'll need to reset the password for your Google account.

Hi Allan, Currently, Neartail does not support direct syncing with Google Calendar to manage bookings. You can use the appointment widget to take bookings, sync the form responses to google sheets and use Apps script or Zapier to update the google calendar. You can add a required checkbox question for the Terms & Conditions so that the users have to check it to submit their response.

Hi Robin, currently Formfacade does not have the option to add a dynamic date validation based on another date field in the form. This feature is part of the roadmap.