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Our form is showing ExtendedForm Id (skip this field) and will not allow me to delete.
I would like to cancel my account.
Files are not uploading to my google drive and instead are going to form facade, I need to be able to select the location and have files uploaded to my google drive ( have the membership for file upload) I also NEED to be able to edit the location of the file upload for each file upload segment for my files, it does not let me select where to place the folder. = there are no settings or anything to even be able to choose a location? how do I do this??? additionally, I need NO Reponses stored at all on form facade and only stored in google as it's my hipaa compliant location for inquiries. so how do we make sure NO FORM Responses are stored on form facade at all - only in google drive for uploads and form completion I also need a notification sent to myself, and two others when a new inquiry form is completed how do i get email notification sent when a form is done
Setup sync to drive Open your form in Google Forms > click on the addon icon > click Formfacade - File upload > click Sync to drive > select the folder and click Select to set up the sync. Formfacade will automatically create a separate subfolder for each file upload question in your form and sync the files whenever a new response is submitted. Sync status Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on a response to view the details > scroll down and check the Additional details section > The status for "Google Drive" should be displayed as "Synced". Otherwise, it will display the error message along with the option to resync. Form responses When you customize your form and use the Formfacade share link or the embed code to collect responses, the form submissions including the uploaded files will be saved in Formfacade. You cannot disable this. You can manage and delete the responses using the Formfacade Responses page. HIPAA forms If you would like to customize using your google forms & make it HIPAA compliant, then you will need to subscribe to the Formesign HIPAA form paid plan that includes HIPAA features and BAA. https://formesign.com/hipaa/pricing.html Notification emails Login to Formfacade > click Forms > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots more icon next to the Submitted status > click Notify collaborators > follow the prompts to complete the email set up. To notify multiple collaborators, you can use a comma as a separator to add multiple addresses.
Calcular TODAY() + 12 dias Se não funciona, então nem vale a pena comprar. Obrigada.
Hi Claudia, The formula you have used is incorrect. If you would like to add 12 days to a given date, please use the add function. The add function can be used to add seconds, minutes, hours, days, months or years to a date or date & time question. Syntax: inputdate.add(number, term) where - number: a number value that must be added to the date or date & time - term: determines whether to add seconds, minutes, hours, days, months or years - inputdate: the date to consider in the calculation. This can be date or date & time question or a formula that returns a date or date & time. Example usage: TODAY().add(3,"days") TODAY().add(6,"months") TODAY().add(2,"years") NOW().add(3,"hours") NOW().add(25,"minutes") NOW().add(10,"seconds")
So we use this form at our church so that the weekly speakers can send in their message info for our creative team to design screens, etc. Since we've had the form for a few years, we have hundreds of submissions. I"ve setup the form so it exports to a Google Sheet of all submissions and keeps it updated week to week. The only issue is that the Google Sheet shows all submissions from oldest to newest, so i have to scroll past hundreds of old submissions to get to the new submissions. Is there a way to reverse the Google Sheet so it shows the newest at top? Also, it says that editor@formfacade.com has main access to sheet so I cant adjust anything with my email, even though im on the account as an Editor
View responses When responses are synced to Google Sheets, they are always appended at the end. As a result, the sheet displays responses in chronological order, from oldest to newest. This order cannot be changed. We recommend using Formfacade Reports, which allow you to group and view responses by week, month, or year. Export to Google Sheets Formfacade does not have permission to create a sheet in your Drive. When you export data from Formfacade Reports to Google Sheets, the sheet is created in the service account, and your email address is added as a collaborator to provide access. The first column, which contains the unique ID, is locked. You will not be able to delete rows or apply filters that affect this column.
What happens if the responses exceed 100 in the Premium plan
If you exceed the 100 responses limit in the Premium plan, you will not be able to collect any additional responses until the next month begins. To continue collecting responses, you would need to upgrade to a higher plan that supports more responses.
link formfacade form to google sheet
Submit to google forms Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the ⚙️ settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. Sync google forms responses to google sheets In the Formfacade Edit page, click on the form title to select it > click on the ⚙️ settings gear icon > Form settings page will be displayed > click Advanced > click Launch > Google Forms will open in a new tab > click Responses > click Link to sheet and sync responses to an existing spreadsheet or create a new spreadsheet.
Hi there, I was wondering if there is a way for us to set up our form responses to automatically flow into our email provider, Iterable. It would make it easier to contact. Thank you!
Hi Lexie, You can set up your form to record the responses in Google Forms, enable the Link to sheets option in Google Forms to automatically sync the form responses to Google Sheets in real time and use Zapier to integrate with Iterable. Submit to google forms Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. Once enabled, new responses will be recorded in Google Forms. Sync responses to Google Sheets Open your form in Google Forms > click Responses > click Link to sheets and follow the prompts to set up the Google Sheets sync. Zapier Google Sheets - Iterable integration You can use the New spreadsheet row trigger to integrate with Iterable. https://zapier.com/apps/google-sheets/integrations/iterable
I'm not getting emails when new form responses are submitted when I use the demo form submission. I also can't find the Google Form responses in Google Sheets
Hi Roxanne, you can check the email status in the Formfacade Responses page. Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the response to view the details > check the Additional details section. Does it display the email address for the Email respondent / collaborators? - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered. Form submissions By default, the responses will be recorded only in Formfacade. You can view the form submissions in the Formfacade Responses and the Reports page. If needed, you can enable the option to submit responses to Google Forms. Submit to google forms Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. Once enabled, new responses will be recorded in Google Forms. If you have linked your google forms with google sheets, the responses will be synced to google sheets. Note: Link to sheets is a Google Forms feature. If the responses are recorded in Google Forms, but it is not synced to the linked Google Sheets, then you can try to unlink the form and link it to sheets again. Track submit status We implemented a feature to show a warning message along with the resubmit option for failed submissions. Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on a response to view the details > scroll down and check the Additional details section > The status for "Google Forms" should be displayed as "Submitted". Otherwise, it will display the error message along with the option to resubmit.
My google forms became unlinked from formfacade and I am trying to get them relinked -- on the Google Form side it looked like I needed to update to a new version as it would not let me add collaborators to the old version that I was still on... I upgraded and it shows editor@formfacade as a collaborator but it still shows a message on your side that it is not connected. Can you provide guidance?
When you customize your google form using our addon, the service account is added to the google form as a collaborator. If this service account is removed as a collaborator from your form, you will not be able to make edits using the Formfacade Editor. That's why we show a warning message at the bottom of the Edit page. If you have manually added the editor@formfacade.com service account as a collaborator in google forms, then click on the addon icon > click Formfacade > click More options > click Update or Customize to sync the changes. Once completed, you will be able to make the edits directly in the Formfacade Edit page.
Form is not syncing with Google Forms. Here is the error message I get: "Failed to sync. Error in submitting response in Google Forms"
Formfacade supports public forms only. You must disable Google Forms' features that require signin to use Formfacade. You are facing issues with submit because you have enabled the "Send respondents a copy of their response" option in this form. You must disable this option and then click on the addon icon > click Formfacade > click More options > click Update to sync the changes with Formfacade. You can then use the form to collect responses. For more details, refer to the help article below. Disable features that require signin https://formfacade.com/website/form-not-publicly-visible-fix.html If you need to send confirmation emails, you can set it up directly in Formfacade. Login to Formfacade > click Forms > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots more icon next to the Submitted status > click Notify respondent > follow the prompts to complete the email set up.
I want to redirect the user to another URL after submission. How can we do that?
Log in to Formfacade > click Forms > click on the form you want to edit > Edit page will be displayed > In the Edit page, scroll down to the submit section > select "Redirect to webpage" > Enter the URL you want users to be redirected to after submission > You can then preview the form and submit a response to test the redirect.
Frequently Asked Questions
Hello! Why do some say completed and others read PAID, I am not understanding the difference. Is there something I need to do?
Hi Katrina By default, there are four order status: Abandoned, Submitted, Completed, Trash. You cannot rename the default status, but you can choose to hide a default status. When you enable automated as well as manual payments in your form, the default order status will include Abandoned, Submitted, Paid, Completed, Trash. Abandoned orders If a user starts filling the form, but does not submit it, it will be displayed in the Abandoned status. These orders will be displayed only in the Neartail Orders page and it will not be included in Reports. Abandoned orders will have * prefixed to the order number in the Neartail Orders page. Submitted orders When the user chooses the automated payment option and submits the form, the order will be displayed under the Paid status. When the user chooses the manual payment option and submits the form, the order will be displayed under the submitted status. Once you verify the payment and update the payment status, it will be moved to the Paid status. These submitted orders will be recorded in Neartail and Google Forms. You can sync Google Forms responses to Google Sheets. Submitted orders will have # prefixed to the order number in the Neartail Orders page. The order numbers should be in sequential order. Trash orders You can move redundant orders to Trash. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, you can drag and drop (place the cursor on the profile image/default icon to drag) orders to the Trash status or click on an order to view the details, select the Trash status from the dropdown list for the Move to option and click Submit. Delete orders The orders in Abandoned and Trash status will not be included in the Neartail Reports. You can enable the Privacy option to delete the orders in Trash status permanently. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders> In the Orders page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the orders in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be hidden when the Privacy option is enabled.
Can I remove or edit my name at the bottom of my form? "Created by_______"
Hi James, You can customize the footer, header, theme, logo, but please note that this is common for all the forms you create using your account. Customize header, footer, theme Login to Formfacade. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed in the right pane. Click Page. Enter the required text in the Business name (header / account name), Footer option (replaces "This site belongs to...") and click Save. You can upload your logo (square image 1:1 aspect ratio) to replace the default profile picture in the footer.
Hello, I am getting two errors on my form, when fully submitted, here are two screenshots: 1. Right at submit: https://prnt.sc/C9idKb4uTbtI 2. Another error note, which also happens on submit: https://prnt.sc/d2hkzBekDrAv Thank you!
Submit failed: Not able to update in google forms https://prnt.sc/C9idKb4uTbtI When the user submits the form, the response is recorded in Formfacade and Google Forms. If there are any issues with submitting the form or recording the responses in Google Forms, we show an error message to the user and also send a notification email to the form creator. The submit can fail because there is an issue with the form, internet connectivity issue etc. The notification email will include the error message, draft id, link to the response (abandoned or submitted). If the draft id is prefixed with the *, it indicates that the response has not been submitted. If it is prefixed with a #, it indicates that the response has been submitted. If the error for response shows "Not able to update this response in Google Forms", then this indicates that the submit was successful and the response was recorded in Formfacade, but it was not updated in Google Forms. Google Forms might reject the responses if it fails any response validations (incorrect answers, missing answers for required questions) or if you have enabled any of the features that require signin such as limit to 1 response, collect email address - verified input, send response receipts, response too large etc. You might have also noticed that sometimes Google Forms throws a "Something went wrong" error without giving any additional details. Request entity too large error https://prnt.sc/d2hkzBekDrAv You have added 28 paragraph questions in your form. When the user fills the answer for these paragraph questions along with other required questions in the form, the resulting response exceeds the size limit supported by google forms. That's why you are getting the entity too large error. To fix this, you can add a response validation for these paragraph questions to restrict the max characters or you can enable the option to not record the responses in google forms. Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Formfacade Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the toggle button for "Don't submit to google forms" and click Save. When this option is enabled, the responses will be recorded only in Formfacade.
Does this add-on allow a Google Form to be embedded into a website if the file upload feature is part of the form?
Yes, you can use the Formfacade addon to embed a google form with file upload on your website. Google Forms file upload requires login. You must customize your google form using the Formfacade addon to convert this into a html file upload to allow users to upload files without login. You can subscribe to the Formfacade - Embed paid plan. This plan is suitable for occasional light use cases that require collecting files. You get a 10mb max size per file with a total file storage of 1gb. Only the form owner can access the files one at a time after they login with their google account. Formfacade - Embed https://formfacade.com/embed/pricing.html If your requirement is to collect large files and collaborate with your team, you should also subscribe to the file upload plan 10gb, 100gb or 1tb. You can increase the max file size to up to 1gb per file (depends on the plan), the number of files per file upload question, restrict file types, enable unlisted links to allow anyone to access the files, add collaborators to provide access to specific users and use our addon to sync the uploaded files to your google drive. Formfacade - File upload https://formfacade.com/file-upload/pricing.html Convert to html file upload + Sync to drive https://formfacade.com/file-upload/google-forms-file-upload-sync-to-google-drive.html