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Hi, I am looking for information on how to set limits of number of forms being submitted per day. We are currently receiving too high volumes to manage the workload of forms and want to know if we can set a daily limit.
Currently, Formfacade does not have a built-in feature to set a daily limit on the number of form submissions. As a workaround, you can manually monitor the submissions and close the form when you reach your desired limit for the day. Close form Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Formfacade Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > check close this form option, add a custom message and click save.
Hello I have set up two building checksheets that I attempting to use for my sites, Braywick Opening Building Checks Braywick Building Checks Part 2 This sheet, is coming up to say I need to publish whereas my other sheet didn't do it. It just says save. I think this is because I have added a question with a file upload. So I have published but it still doesn't convert and work.Please help?
Hi Andrew, Google Forms has implemented an update that requires new forms to be published before you can starting using it to collect responses. Open your form in google forms > click on the Publish button in the top right corner > Publish form settings popup will be displayed > click Publish. Once the form is published, you can click on the addon icon > click Formfacade - Embed in website and click on the addon menu option. Please try this and confirm.
Hello, I am not able to make this form public so I can start receiving responses
Most likely you have selected the Restricted option for Responder view allowing only specific people to access the form (see screenshot below). You must always set it to "Anyone with the link" to use the google form with Formfacade. Open your form in google forms > click Published > Published options popup will be displayed > click Manage for the Responders option > select "Anyone with the link" for the Responder view > click Done > click Save. Once the permissions are updated, click on the addon icon > click Formfacade > click More options > click Update or Customize to sync the changes with Formfacade.
add the 10 column to a question in Google form
You can use the Formfacade Assign points addon to assign different points for answer choices and add score calculations in your google forms. When the user completes the form, it will automatically calculate the score based on the points assigned for the answer choices. For detailed instructions, please refer to the links below. Calculate total score (add points for all questions the form) https://formfacade.com/calculate/assign-different-points-for-each-answer-in-multiple-choice-question-and-calculate-total-score.html Demo video https://youtu.be/zberDwRdLv8 Formfacade - Assign points addon (Previously known as Scorecery addon) https://workspace.google.com/marketplace/app/formfacade_assign_points/706030115252 Note: You will have to use the Formfacade share link to collect responses. Otherwise, customization and score calculations will not work. When the user submits the form, you can view the responses along with the calculated scores in Formfacade Responses page and Google Forms. You can also sync responses to Google Sheets.
I am creating a form for content creators to submit their videos. We would like to files to go to a specific folder in our Google Drive. Is this possible? If so, how?
Hi Tim, you can setup your form to automatically sync the uploaded videos to your google drive folder when the user submits the form. For detailed instructions, refer to the link below. Sync to Drive https://formfacade.com/file-upload/google-forms-file-upload-sync-to-google-drive.html When you set up the sync to Google Drive, Formfacade will create a separate folder for each file upload question in the form. The uploaded files will be synced to the relevant folders. The default file name includes the unique id and the name of the file as uploaded by the user. For example, PFxxxxxxx - <default_name>. If you map the name or email field in the Respondent settings, the file name will include this field as well. For example, PFxxxxxxx - <email> - <default_name> Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Formfacade Edit page, click on the form title to select it > click on the settings gear icon next to the form title > Form settings page will be displayed > click on the configure key fields icon next to the Save button in the bottom right corner > Respondent settings page will be displayed > select the relevant fields the name, email option and click Save.
Two problems : - I want to change the site name away from "Cate Goen's Site" - There is an error on all of our forms when a guest tries to submit a response. I have ensured all forms are connected to the proper sheet.
Change site name Login to Formfacade using the registered email account. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed. Click Page. Enter the required text in the Business name (header text / account name) and click Save. Please note that the theme settings are for your account and it will be applied for all the forms you create using your account. Submit form When the user submits the form, the response is recorded in Formfacade and Google Forms. If there are any issues with submitting the form or recording the responses in Google Forms, we show an error message to the user and also send a notification email to the form creator. The submit can fail because there is an issue with the form, internet connectivity issue etc. The notification email will include the error message, draft id, link to the response (abandoned or submitted). If the draft id is prefixed with the *, it indicates that the response has not been submitted. If it is prefixed with a #, it indicates that the response has been submitted. Please check your registered email.
i would like to remove the part at the end, This site belongs to vid ferenčina,how can i do that,thank you
The footer cannot be removed, but you can customize the footer text. Login to Formfacade using the registered email account. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed. Click Page. Enter the required text in the Business name (header / account name), Footer (This site belongs to ...) and click Save.
What’s included in the Free Plan?
After the trial ends, you can use one form and collect up to 20 responses per month in the free plan. It includes basic features like embedding the form and viewing responses in Google Forms. If you would like to use the paid features such as customize UI, file upload, calculations, redirect on submit, email notifications etc., or collect more than 20 responses per month, you can choose to subscribe to the paid plan.
Can I get a bill for the yearly payment? Account for innosolutions@musikschule-muenchenstein.ch Best regards, Aloisia Dauer
Hi Aloisia, The invoices are automatically sent to the registered email address. You can also access it from the customer portal. Login to Formfacade using the registered email > click Account > list of our products will be displayed > click Manage plan > click Update plan to open your customer portal > you can view the billing history and download the invoices.
Dear Formfacade Support Team, We absolutely love how the forms look using your platform and are very interested in subscribing to one of your plans. However, before upgrading, we would like to ensure we can resolve a key requirement for our project. We are conducting a test for our clients where, based on their final score, they are provided with a specific result. The scores are calculated by summing up all responses, including dropdown questions, with each dropdown option assigned a score from 1 to 5, depending on the selection. Our main challenge is configuring the form to automatically calculate the total score, allowing us to assign respondents to the appropriate category based on their results. We have tried several formulas, but none have worked so far. Could you please guide us on how to achieve this? If this functionality is possible, we would be delighted to upgrade our plan and move forward with your service. Thank you for your assistance. We look forward to hearing from you! Best regards, Julio Mosquera Stanziola
Hi Julio, we checked your form. It appears that you have already assigned the points for different questions in your form. You just have to update the formula to calculate the score. Login to Formfacade > click on the form to open it > Edit page will be displayed > click on the short answer question you have added for total score > click on the settings gear icon > Question settings page will be displayed > click Answer > delete the existing formula and enter POINTS() in the Calculate option > click Save. You can then submit a response and test the form. Demo video https://youtu.be/zberDwRdLv8
Can I create a form with 2 date fields where the answer for the 2nd date field has to be for a date after the answer already provided for the 1st date field?
Hi Robin, currently Formfacade does not have the option to add a dynamic date validation based on another date field in the form. This feature is part of the roadmap.
I want to set up an autocomplete feature in some google forms I have - not to be confused with autofill. Specifically this is for a medications list (A large one) where I cannot have people misspelling the name of medications so I want to autocomplete it for them as they start to type it in.
Hi Steele, When you add a dropdown list with more than 250+ answer choices, Formfacade automatically converts the dropdown into a search widget so that users can easily find and select an answer.
I have a question: is the free version just for testing and after 7 days the form is no longer available?
Formfacade File upload is a product with a 7 day free trial. You get the first 20 responses free during this trial period. If you would like to continue using it after the trial ends or collect more than 20 responses, you will need to subscribe to a paid plan.
Hi, How do I use the number response validation correctly to score each section on my google form? Thanks!
Hi Roxanne, would you like to calculate the section score or add a response validation to verify the score? You can add a number response validation to the short answer question to ensure that the answer entered by the respondent or the calculated answer for that question meets a specific criteria. You can login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on a question to select it > click on the settings gear icon > Question settings page will be displayed > click Answer > assign the points for different answer choices and click Save. You can use the POINTS(SECTION) formula to calculate the section score by adding the points for the questions in that section.
Why is my settings in page sections not showing in the form?? for eg logo and footer.
Hi Arya, when you use the Formfacade share link, it will display the logo, header, footer based on the Theme settings page. Please note that these settings will be applicable for all the forms you create using your account. Login to Formfacade. Click on the form to open it. Edit page will be displayed. In the Formfacade Edit page, click on the profile name in the top right corner. Click Change theme. Theme settings page will be displayed in the Preview page. Select Minimal (or Colorful) theme. Click Page. Enter the required text in the Title (header), Footer option (replaces "This site belongs to..."), upload your logo to replace the default profile picture and click Save.
dear, I am opening my online tool and all the questions and the template has disappeared. Also even the backup. I have spend so much time on it and also paid for it every month. Can you find the back up for this?
Hi Petra, Google Forms does not have versioning. If you have deleted the questions in the form, you cannot restore it. You will have to redo the form. Note: If you have synced the form responses to google sheets, you will be able to access the submitted responses for the deleted questions.
I added the logo on top of the website section at the bottom of the form, but in the circular image, the logo is not visible. Instead, only the letter 'I' from the name 'Irem' is displayed. I want the logo to be visible.
Hi Irem, When you subscribe to the paid plan, the profile picture in the footer will be automatically replaced by the logo you have uploaded. Some notes for your reference. - Header text can be customised by free and paid users. - Header logo (applicable only for Minimal theme) can be customised by free and paid users. - Footer text can be customized by free and paid users. - Footer logo can be customised only by paid users. - Disclaimer and report abuse will always be displayed in the Formfacade share link.
Frequently Asked Questions
Hello! Why do some say completed and others read PAID, I am not understanding the difference. Is there something I need to do?
Hi Katrina By default, there are four order status: Abandoned, Submitted, Completed, Trash. You cannot rename the default status, but you can choose to hide a default status. When you enable automated as well as manual payments in your form, the default order status will include Abandoned, Submitted, Paid, Completed, Trash. Abandoned orders If a user starts filling the form, but does not submit it, it will be displayed in the Abandoned status. These orders will be displayed only in the Neartail Orders page and it will not be included in Reports. Abandoned orders will have * prefixed to the order number in the Neartail Orders page. Submitted orders When the user chooses the automated payment option and submits the form, the order will be displayed under the Paid status. When the user chooses the manual payment option and submits the form, the order will be displayed under the submitted status. Once you verify the payment and update the payment status, it will be moved to the Paid status. These submitted orders will be recorded in Neartail and Google Forms. You can sync Google Forms responses to Google Sheets. Submitted orders will have # prefixed to the order number in the Neartail Orders page. The order numbers should be in sequential order. Trash orders You can move redundant orders to Trash. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, you can drag and drop (place the cursor on the profile image/default icon to drag) orders to the Trash status or click on an order to view the details, select the Trash status from the dropdown list for the Move to option and click Submit. Delete orders The orders in Abandoned and Trash status will not be included in the Neartail Reports. You can enable the Privacy option to delete the orders in Trash status permanently. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders> In the Orders page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the orders in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be hidden when the Privacy option is enabled.
Can I remove or edit my name at the bottom of my form? "Created by_______"
Hi James, You can customize the footer, header, theme, logo, but please note that this is common for all the forms you create using your account. Customize header, footer, theme Login to Formfacade. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed in the right pane. Click Page. Enter the required text in the Business name (header / account name), Footer option (replaces "This site belongs to...") and click Save. You can upload your logo (square image 1:1 aspect ratio) to replace the default profile picture in the footer.
Hello, I am getting two errors on my form, when fully submitted, here are two screenshots: 1. Right at submit: https://prnt.sc/C9idKb4uTbtI 2. Another error note, which also happens on submit: https://prnt.sc/d2hkzBekDrAv Thank you!
Submit failed: Not able to update in google forms https://prnt.sc/C9idKb4uTbtI When the user submits the form, the response is recorded in Formfacade and Google Forms. If there are any issues with submitting the form or recording the responses in Google Forms, we show an error message to the user and also send a notification email to the form creator. The submit can fail because there is an issue with the form, internet connectivity issue etc. The notification email will include the error message, draft id, link to the response (abandoned or submitted). If the draft id is prefixed with the *, it indicates that the response has not been submitted. If it is prefixed with a #, it indicates that the response has been submitted. If the error for response shows "Not able to update this response in Google Forms", then this indicates that the submit was successful and the response was recorded in Formfacade, but it was not updated in Google Forms. Google Forms might reject the responses if it fails any response validations (incorrect answers, missing answers for required questions) or if you have enabled any of the features that require signin such as limit to 1 response, collect email address - verified input, send response receipts, response too large etc. You might have also noticed that sometimes Google Forms throws a "Something went wrong" error without giving any additional details. Request entity too large error https://prnt.sc/d2hkzBekDrAv You have added 28 paragraph questions in your form. When the user fills the answer for these paragraph questions along with other required questions in the form, the resulting response exceeds the size limit supported by google forms. That's why you are getting the entity too large error. To fix this, you can add a response validation for these paragraph questions to restrict the max characters or you can enable the option to not record the responses in google forms. Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Formfacade Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the toggle button for "Don't submit to google forms" and click Save. When this option is enabled, the responses will be recorded only in Formfacade.
Does this add-on allow a Google Form to be embedded into a website if the file upload feature is part of the form?
Yes, you can use the Formfacade addon to embed a google form with file upload on your website. Google Forms file upload requires login. You must customize your google form using the Formfacade addon to convert this into a html file upload to allow users to upload files without login. You can subscribe to the Formfacade - Embed paid plan. This plan is suitable for occasional light use cases that require collecting files. You get a 10mb max size per file with a total file storage of 1gb. Only the form owner can access the files one at a time after they login with their google account. Formfacade - Embed https://formfacade.com/embed/pricing.html If your requirement is to collect large files and collaborate with your team, you should also subscribe to the file upload plan 10gb, 100gb or 1tb. You can increase the max file size to up to 1gb per file (depends on the plan), the number of files per file upload question, restrict file types, enable unlisted links to allow anyone to access the files, add collaborators to provide access to specific users and use our addon to sync the uploaded files to your google drive. Formfacade - File upload https://formfacade.com/file-upload/pricing.html Convert to html file upload + Sync to drive https://formfacade.com/file-upload/google-forms-file-upload-sync-to-google-drive.html