Delete files from Formfacade When you move a response with files to the Trash status, Formfacade will show a confirmation popup (see screenshot below). You can click on Yes to delete the files permanently. If you would like to delete the responses, you can enable Strict privacy. Delete responses You can move redundant responses to Trash status. These responses will not be included in the Reports. If the Strict privacy is enabled, these responses will be permanently deleted after 7 days. Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, you can drag and drop (place the cursor on the profile image/default icon to drag) responses to the Trash status or click on an response to view the details, select the Trash status for the Move to option and click Submit. When you move a response to the Trash status, any uploaded files will be deleted. Once deleted, you cannot access these files. Enable Strict Privacy to delete responses You can enable the privacy option to delete the responses in Abandoned and Trash status permanently. Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots next to the Abandoned or Trash status > You can enable the privacy settings and click Save. When enabled, the responses in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be hidden when the Privacy option is enabled.

Hi Pritam, Formfacade supports only public forms. If you have enabled Google Forms features that require signin such as limit to 1 response, file upload, send respondents a copy of their response option or enable collect email address with verified input option, you won't be able to use Formfacade. You have enabled the collect email address with verified input option in your form. You must disable the collect email address option add a short answer question with text email response validation to collect email address or use collect email address with responder's input option. Also, you have added a file upload question in your form. You must convert this in to a html file upload using the Formfacade - File upload addon and then use the Formfacade share link to collect responses.

Hi - All pricing plans except the Team plan are single user licenses. Please note that the subscription is linked with the email account used to subscribe to the paid plan. Only that account can be used to customize the form and collect responses.

Hi Nidhi, could you please provide more details about the issue you are experiencing? Are you encountering any specific error messages or problems when trying to edit the form or when submitting a response?

Email notifications ${response()} formula will show a summary of all the answers in the form (products ordered + other fields in the form such as contact details, address etc) ${BILL()} formula will show a summary of the products ordered in the bill format. It will include the product name, quantity, unit price and amount Order summary / Formatting amounts Summary settings page allows you to select the relevant fields from the form for the Amount, Discount, Tax, Delivery Fee, Tip, Net amount option. The mapping in the Summary settings allows Neartail to identify the field with the amount to be charged and pass this amount to the selected payment option such as Stripe or Paypal and also show the order summary. If you have mapped a field for the Net amount option, the answer for that field will be passed to the selected payment options. Otherwise, the answer for the field mapped for the Amount option will be passed to the selected payment options. We do not have a specific setting for Warranty amount. You can map this field to the Delivery fee or the Tip option in the Summary settings. Login to Neartail > click on the to open it > Edit page will be displayed > In the Neartail Edit page, click on the form title to select it > click on the gear icon next to the form title > Form settings page will be displayed > click on the configure key fields icon next to the Save button in the bottom right corner > Summary settings page will be displayed > select the warranty amount field for the Tip option and click Save. Calculate total amount including warranty In the Edit page, click on the Add price field icon > select Net amount, click Next > select Standard calculation using NETTOTAL() formula, click Next > click Create. When you use the Add price field option, it will automatically map the field in the summary settings. NETTOTAL function calculates the net amount based on the fields mapped in the Summary settings page. It will automatically add the fields mapped for Amount, Delivery Fee, Tip, Taxes and subtract the Discount to calculate the net amount. Edit order Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on an order to view the details > click on the three dots more icon > click Edit > the order will open in a new tab > you can amend the order and submit it. Delete orders Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, you can drag and drop (place the cursor on the profile image/default icon to drag) orders to the Trash status or click on an response to view the details, select the Trash status for the Move to option and click Submit. The orders in the Trash status will not be included in the Reports.

Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on an order to view the details. If you are still unable to access your orders, please provide more details about the issue you are facing, such as any error messages or specific problems you encounter.

Login to Formfacade. Click on the form to open it. Edit page will be displayed. In the Edit page, click on the profile name in the top right corner. Click Change theme. Theme settings page will be displayed in the Preview page. Click Page. Enter the required text in the Title (header / account name), Footer option (replaces "This site belongs to..."), upload your logo (replaces the default profile picture in the footer) and click Save.

You can create a broadcast list on WhatsApp and send messages to your contacts. These users will receive an individual message from you in their Chats tab. For detailed instructions, refer to the link below. https://faq.whatsapp.com/861663048350950/

The subscription is linked with the email account used to subscribe to the paid plan. Only that account can be used to customize the form and collect responses. We do not have the option to transfer subscriptions. If you would like to use a different email account, you can subscribe to the paid plan using the preferred email account and then cancel the existing subscription.

Hi Preethi, hidden questions will not be displayed when you preview the form or when users use the share link to submit their responses. To make a question editable, login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the question to select it > click on the gear icon for that question > Question settings will be displayed > click Answer > change the Appearance to Editable and click Save. If you would like to create an order form with menu items for different days of the week, then you can use the template below. Instead of organizing items by Breakfast, Lunch, Dinner etc, you can create a seprate page for each day of the week such as Monday, Tuesday etc. Please try this and let us know if you have any specific questions. Meal prep order form https://neartail.com/order-forms/restaurant/meal-prep-order-form.html

Hi - Could you please provide more details about the issue you are facing? Are you encountering any specific error messages or problems when trying to access or use the form?

Hi Mike, Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the profile name in the top right corner. Click Change theme. Theme settings will be displayed in the Preview page. Click Page. Enter the required text in the Title (header), Footer option (replaces "This site belongs to..."), upload your logo (replaces the default profile picture) and click Save.

Unhide status Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots more icon next to the Submitted (or any of the status) > click Hide > check Abandoned and click Save. Strict Privacy If you have enabled the Privacy option, Abandoned status will not be displayed. If you need this, you will have to disable Privacy. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the responses in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be hidden when the Privacy option is enabled.

Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the response to view the details > check the Additional details section. Does it display the email address for the Email collaborators? Please check and confirm. - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.

Hi - Neartail Editor does not have the option to edit the header/banner image. You will have to resize the image before uploading it to Neartail.

Formesign is a paid product with a 7 day free trial. You get 20 responses during this trial period. If you would like to collect signatures using Formesign after the trial ends or collect more than 20 responses, you will have to subscribe to the paid plan. Formesign Pricing https://formesign.com/esign/pricing.html

Hi - We do not have the option to transfer subscriptions or ownership. If you would like to use a different email account, then you can subscribe to the paid plan using the preferred email account and then cancel your existing subscription.

Neartail is a paid product with a 7 day free trial. We do not have a free plan. You get the first 20 responses free during the trial period. If you find it useful and would like to continue using Neartail or collect more than 20 responses, you will have to subscribe to the paid plan.

Hi George, When you install the addon / create your account, we automatically enable a 7 day free trial. Please try it and let us know if you have any questions.

Calculate order amount Login to Neartail > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, click on the Add price field icon > select Order amount, click Next > select Standard calculation using TOTAL() formula, click Next > click Create. Calculate delivery fee In the Neartail Edit page, click on the Add price field icon > select Delivery fee, click Next > select Custom calculation, click Next > Enter the below formula and click Create. CHARGE(Collection Point, 0, 0, 0, 0, 0, 5) 0 is the fee for the first answer choice, 0 is the fee for the second answer choice ... and 5 is the fee for the sixth answer choice in the dropdown question "Collection Point". You can update the fees as required. Calculate total amount In the Neartail Edit page, click on the Add price field icon > select Net amount, click Next > select Standard calculation using NETTOTAL() formula, click Next > click Create. Please try this and confirm.

When you customize a google form using the Formfacade addon, it will be added to Formfacade and displayed in the Forms dashboard. You will be able to login to Formfacade and directly access these forms. If you delete a form from Formfacade, it will no longer be displayed in the Forms dashboard. We have restored this form now. Please do not delete forms that you are planning to use. We will no longer be able to restore it once it is permanently deleted.

Currently, Neartail does have the option to automatically close the form at a specific date/time or based on business hours. For now, you will have to manually close and open the form when required. Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the gear icon next to the form title. Form settings will be displayed. Click Advanced. Check Close this form option, add a custom message and click Save. When you close your form in Neartail, users will not be able to view the form or submit their response, but you can edit the form and manage responses.

Hi - The free plan includes only basic features such as embedding the form on a webpage and collecting up to 20 responses per month. If you would like to redirect users to a webpage after submission, you would need to subscribe to the Formfacade Customize UI paid plan. Formfacade Customize UI pricing https://formfacade.com/website/pricing.html

Hi - If you have logged in multiple google accounts in your browser, sometimes the Google Workspace addons may not be installed properly. Open an incognito window, login with the google account you would like to use and then install the addon. You will be able to click on the addon icon in Google Forms and access the installed addon. Please try this and confirm.

Hi Lori, could you please confirm the following details. 1. Have you enabled automated Venmo payments in your form? 2. Are you facing issues with Venmo payments when submitting an order on desktop? 3. Can you try it on your mobile?

We have integrated with Paypal for automated Paypal and Venmo payments. Please note that Paypal charges a transaction fee and you need a Paypal Business account to enable automated payments. Enable payments Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the gear icon next to the Submit button. Button settings will be displayed. Click Enable payments. The payment options supported in your country will be displayed. You can configure the preferred payment options and click Save. Once you complete the setup, you can use the Neartail share link to submit a response and test the payment process to ensure everything is working correctly. Automated payments When this option is enabled, users will be able to submit the order only if the payment is successful. Please note Paypal charges a transaction fee. Manual payments When the user submits the form, we automatically generate the QR code/ pay now button that autofills the amount. The payment details are displayed after the user submits the form. Please note that you will have to manually reconcile payments by checking the transactions. When a user places an order, the payment status will be either marked as "Pending" (not paid) by default. If the user clicks on the Mark as paid button, the status will be updated as "Paid, not verified". Once you verify the payment, you can mark the order as "Paid".

Yes, you can automatically sync the signed documents to your Google Drive. For detailed instructions, please refer to the help article below. https://formesign.com/esign/how-to-sync-signature-and-signed-document-to-google-drive.html

Enable payments Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the gear icon next to the Submit button. Button settings will be displayed. Click Enable payments. The payment options supported in your country will be displayed. You can configure the UPI payment option and click Save. Once you complete the setup, you can use the Neartail share link to submit a response and test the payment process to ensure everything is working correctly. Amount to be charged Summary settings page allows you to select the relevant fields from the form for the Amount, Discount, Tax, Delivery Fee, Tip, Net amount option. The mapping in the Summary settings allows Neartail to identify the field with the amount to be charged and pass this amount to the selected the payment option such as Stripe, Paypal, UPI etc. If you have mapped a field for the Net amount option, the answer for that field will be passed to UPI. Otherwise, the answer for the field mapped for the Amount option will be passed to UPI. Login to Neartail > click on the form to open it > Edit page will be displayed > In the Neartail edit page, click on the gear icon next to the form title > Form settings page will be displayed > Click on the configure fields icon next to the Save button > Summary settings page will be displayed > Select the relevant field for the Amount option > click Save. If you have calculated the delivery fee, tax, net amount etc, then make sure that you have mapped these fields correctly as well.

Hi Mary, the subscription is linked to the email account used to subscribe to the paid plan. Only that account can be used to customize the form and collect responses without any restrictions. You can add collaborators to provide access, but please note that they will need to subscribe to the paid plan using their email account to continue using it after the trial period ends.

Hi - you can edit the Title option in the Theme settings for your account to update the account name. Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Edit page, click on the profile name in the top right corner. Click Change theme. Theme settings will be displayed in the Preview page. Click Page. Enter the required text in the Title (header / account name), Footer option (replaces "This site belongs to...") and click Save. Please note that the theme settings are for your account and it will be applied to all the forms you create using your account.

Hi - You can subscribe to the Formfacade Calculate paid plan to assign points and calculate scores in your form. If you need to collect more than 300 responses per month, then you can subscribe to the Formfacade Enhance plans. For pricing details, refer to the links below. Formfacade Calculate pricing https://formfacade.com/calculate/pricing.html Formfacade Enhance pricing https://formfacade.com/enhance/pricing.html